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We respond to all inquiries within 1 business hour during our operating hours (Monday-Friday 8 AM - 8 PM EST, Saturday 9 AM - 5 PM EST). Emails received outside of business hours are answered first thing the next business day.

Yes. Call us at (727) 594-7228 and we can provide an estimate based on your document type, language pair, and turnaround needs. For the most accurate quote, we recommend uploading your document on our quote page so we can assess the exact page count.

Yes. We offer same-day rush delivery for urgent deadlines. Call us directly or select "Rush" when placing your order. We regularly assist clients with last-minute USCIS interview preparation, RFE responses, and court filing deadlines.

Yes. Over 500+ immigration attorneys and law firms use our services. We offer volume pricing, dedicated account management, and can set up a streamlined ordering process for firms that send documents regularly.

Yes. Log in to your account on our website to view real-time status updates for all your orders. You will also receive email notifications when your translation is in progress, completed, and ready for download. If you placed an order as a guest, contact us with your order number and we can provide a status update.

Contact us as soon as possible by phone or email. If your translation has not yet begun, we can update the document, language pair, or turnaround speed at no extra charge. If work is already in progress, we will do our best to accommodate changes and will inform you of any adjustments to the timeline or cost.

Yes. Our team is available Monday through Friday from 8 AM to 8 PM EST and Saturday from 9 AM to 5 PM EST. For urgent weekend requests outside these hours, you can place your order online and our team will begin work first thing the next business day, or select rush delivery for priority handling.

TranslationAgencyUSA is headquartered in the United States and serves clients nationwide. Because all documents are submitted and delivered digitally, you can work with us from anywhere. We serve clients in all 50 states and internationally.